Can the tour get cancelled on short notice?

Yes, while the riding part is only ever cancelled due to extreme weather, conditions at sea are sometimes such that whale watching can be unsafe or just plain choppy, making everyone seasick. If that’s the case you’ll be notified and given a choice:

  • Doing the part that’s not cancelled and either moving the cancelled tour to a later date or get a refund for said tour
  • Moving the whole tour to a later date
  • Canceling the combo and receive a full refund

 

How large is the sightseeing bus?

The Golden Circle express tour, which is the second part of the combo, is operated by Grayline and the bus size varies on a daily basis. Grayline basically uses the optimal bus for every group, which varies from small shuttles to large buses depending on the number of participants.

What’s on the menu for lunch?

We typically have homemade vegetable or bean/pea soup and bread, followed by coffee/tea and usually cakes or sweet bread.

Do I go on the same route twice?

Under normal circumstances: No. We have several routes to choose from but primarily use three main routes depending on season and weather. In the winter season heavy snow might drive us to use the same circle route, though in opposite directions.

How do the online reservations work?

Our online booking system, Bokun, is a very reliable system which automatically reserves your seats from a pool of availability for each tour.  Once you’ve completed your reservation you should receive an email from the system with a ticket showing your tour date and information on pickup location and time, or if you choose to travel to the farm yourself, in which case the ticket shows what time to arrive. If you do not receive an email very soon, check your junk mail folder or contact us in case the email address was input incorrectly.

When booking a combo tour, the system automatically books the tour with each operator respectively. Our partners have been operating these tours with us for years, some decades, resulting in smooth transitions between companies.

Are there weight or age limits?

Yes, the Icelandic horse is technically a pony (we’ll never admit it though) and the maximum weight is 120kg (240lbs).

The age limit on our Laxnes special tour is 7 years, although exceptions can be made if the child has riding experience. Please email us before making a reservation if this is the case.

Why do used riding clothes have to be disinfected?

Icelandic horses are not vaccinated and are therefore susceptible to infectious agents from abroad. Visitors are asked to adopt strict biosecurity measures! Importing the following equipment is strictly prohibited:

  • Used riding equipment, such as saddles, bridles, nosebands, pads, rugs, whips, etc.
  • Used riding gloves

Cleaning and disinfection:

  • Used riding clothes and boots should be washed in a washing machine or dry cleaned prior to entering the country
  • Used riding clothes and boots that cannot be placed in a washing machine or dry cleaned should be washed and disinfected as follows:
    • Rinse thoroughly with detergent
    • Dry
    • Spray with 1% VirkonS® (10g per liter of water)
    • Store for at least 5 days prior to bringing the clothes into contact with horses in Iceland

More information can be found at MAST’s website

I’m afraid of horses, do you think I can ride?

The Icelandic horse just happens to be one of the nicest breeds of horses in the world. They’re gentle and easy going and do not kick or bite as a general rule so if you were ever going to challenge yourself, this is your chance.

I have a flight to catch!

The morning tour finishes with dropoff at 12:30 – 13:00.  If you’re on a tight timetable we recommend catching the Grayline Airport Express bus departing their terminal at 13:00. If you are unsure though, please contact us by email and we’ll help you figure it out.

© Laxnes Horse Farm Laxnesi-271, Mosfellsbæ E-Mail: info@laxnes.is Tel: +354 566 6179
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